Verizon’s robust Corporate Service Responsibility programs and volunteer initiatives engage all of their employees in meaningful service. The company decided to take a unique approach to accommodate their call center employees, who are critical to Verizon’s operations and have limited flexibility to leave their desks for extended periods of time. Since March, Verizon has delivered a successful solution to engage these employees: bringing volunteer projects that can be completed in 15 minutes or less right into break rooms.
From decorating super hero capes for children’s hospitals to creating ready to plant tree sapling kits donated to public schools, these employees are able to create significant change in a short period of time, right in the comfort of their office. With a project every month, reflecting one of Verizon’s impact areas, over 1,500 volunteers have participated in these events, creating items for well-deserving students, veterans, teachers, and more. “Our employees are thrilled to participate every month and they have learned even more about Verizon’s work in the community,” said Samantha Yakal-Kremski, manager of employee engagement for Verizon. “Our employees contribute to this good work and our business, the community, and our employees all mutually benefit from these engagement opportunities.”